Shipping policy
Shipping Policy
Order Processing & Handling Times
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving payment confirmation.
You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times vary based on your selected shipping method:
Delivery delays may occur due to high order volumes, carrier delays, or unforeseen circumstances.
Shipping for E-Gift Cards
E-Gift Cards are delivered electronically via email and do not require physical shipping.
As such, no shipping fees apply to e-gift card purchases.
Once your order is completed, you will receive the e-gift card directly in the recipient's inbox, usually within a few minutes.
Shipping Restrictions
We currently ship to the UK only.
We do not ship to P.O. boxes, APO/FPO addresses, or restricted locations.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 6 hours for tracking updates to appear.
Lost or Delayed Shipments
If your order is lost or significantly delayed, please contact us via our Contact Us page for assistance.
We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping addresses provided at checkout.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 5 days of delivery with photos of the damaged package and items.
For any shipping-related inquiries, feel free to contact us via our Contact Us page.
Thank you for shopping with us!